ceria89 Privacy Policy
This page describes what we collect when you use ceria89 and how we keep that data protected. Our platform stores your email address, mobile phone number, government-issued identity documents, proof of address, and transaction history. We process this information to verify your account, process deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and manage withdrawals. We also retain logs of your login activity, game history, and support interactions for security and compliance purposes.
We at ceria89 take data protection seriously. Your personal information is encrypted in transit using TLS 1.2 or higher, and stored on servers with restricted access. We do not share your data with third parties unless required by law or necessary to deliver our service (such as payment processors). This policy applies whether you access ceria89 via Android installation, iOS browser, or our mobile web interface. Our services are available only where local law permits; if you reside outside a supported jurisdiction, you should not create an account.
We've structured this guide to explain our data collection practices, how we use information, who may access it, your rights as a data subject, and how to contact us with questions. Our approach is cautious and transparent—we collect only what we need to operate safely and comply with local regulations.
What Data We Collect on ceria89
When you create an account on ceria89, we request your full legal name, email address, and mobile phone number. During identity verification (KYC), we ask for a government-issued ID (passport, national ID card, or driving licence), a proof of address dated within three months (utility bill or bank statement), and a clear selfie for facial matching. We store these documents securely and retain them for seven years to comply with anti-money-laundering regulations. If you update your identity documents, we keep both old and new versions in our audit trail.
We record every transaction you make on ceria89, including deposit amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), deposit timestamp, withdrawal requests, and settlement confirmation. We log your login times, device type (Android, iOS, or web), IP address, and approximate location (city level). We also capture your game activity—which sports you follow (Liga 1, Piala Indonesia, Champions League), which live-dealer tables you join, and which slot games you play. This data helps us prevent fraud, settle disputes, and improve platform stability.
Third-Party Data Processors
We engage external vendors to process your data. Our payment processor handles mobile banking, local payment, online payment, e-wallet, and mobile banking transactions; a separate banking partner manages local payment, online payment, e-wallet, and mobile banking virtual-account transfers. We use a local payment aggregator to process scan-and-pay top-ups. Our identity verification partner receives your ID, proof of address, and selfie to perform facial recognition and document validation. Our hosting provider operates data centres in Southeast Asia; your data may be stored on servers outside your jurisdiction but within encrypted facilities under our control. All third parties sign data-protection agreements with us and may not use your information for their own purposes.
Key data points
- We retain KYC documents for seven years for regulatory compliance
- Transaction logs are kept for at least five years to resolve disputes
- Login and device activity is retained for one year
- Game play history is retained for two years
- Support chat transcripts are kept for two years
How We Use Your Data and Your Rights on ceria89
We use your personal information to verify your identity, prevent account takeover, process deposits and withdrawals, settle sports and casino wagers, investigate disputes, and comply with anti-money-laundering laws. We may also use anonymised or aggregated data to analyse platform usage, improve game stability, and understand regional preferences (for example, which cities—Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta—have high interest in Liga 1 matches during Idul Fitri season). We do not sell your data to marketing firms, data brokers, or third-party advertisers.
Your rights as a data subject include the right to access your personal information, request corrections if data is inaccurate, and ask us to delete your data if we no longer have a legal basis to hold it. If you request account closure, we anonymise your KYC documents and transaction history but retain aggregated records to satisfy regulatory obligations. You may withdraw consent for non-essential data use (such as usage analytics) by contacting our support team, but we cannot delete data required by law (KYC, transaction records, and audit logs). We do not use automated decision-making or profiling to decide whether to approve your account or withdraw funds; all account decisions are reviewed by a human operator.
Cookies on ceria89 are used only to maintain your login session and remember your language preference. We do not plant tracking cookies or sell behavioural data. If you disable cookies in your browser, you will need to log in each time you access ceria89. We keep this policy updated; if we make material changes, we notify you by email and display a notice on the platform. Your continued use of ceria89 after notification means you accept the updated policy. You may contact our privacy team at any time with questions or requests regarding your data.